Enable RTPM

If Real Time Prescription Monitoring (RTPM) is enabled, when you prescribe medication, Helix contacts the RTPM service via eRx and RTPM returns a response.

Before you begin

Permissions:
  • Update User Preferences

About this task

If the S8 or monitored S4 medication is not listed on the PBS, no RTPM alerts are displayed.

Enable RTPM in the Preferences tab from Settings iconSettings menu.

Procedure

To enable RTPM:
  1. Select User iconuser > Settings iconSettings > Preferences.
  2. In the Real Time Prescription Monitoring section, set Enable Real Time Prescription Monitoring.
    Enable RTPM in preferences tab

Results

After you have enabled RTPM, alerts will be displayed to the practitioner whenever Schedule 8 drugs or any monitored Schedule 4 drugs are prescribed. Depending on the severity, the following color codes are displayed: red, amber and green. For more information, see RTPM Alerts